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Leveraging Brand Discoveries in A/E/C Firm Transitions

Writer: Cheryl McIntoshCheryl McIntosh

In the architecture, engineering, and construction (A/E/C) industry, our relationships and reputation are as crucial as the structures we design and build. When considering a sale, M&A, or ownership transition, understanding the true value of your firm's brand becomes paramount. A Candid Brand Discovery process, akin to a site analysis before breaking ground on a new project, can provide priceless insights to guide this transition. Just as a building's value isn't determined solely by its square footage, your company's worth extends beyond balance sheets. 


Surveying the Landscape


A beautiful image of forest and mountain range at sunset
Tillamook State Forest, Oregon

We wouldn't begin a project without a comprehensive site survey, and we shouldn't approach a firm transition without a clear understanding of our brand's terrain. A Brand Discovery involves interviewing key clients to gather their perspectives on your firm's strengths, unique qualities, and areas for improvement.


Through client interviews, you'll also identify the load-bearing elements of your brand–perhaps it's your innovative sustainable design solutions, your ability to navigate complex permitting processes, or your track record of delivering projects on time and within budget. These core strengths form the foundation upon which your firm's value is built.

A contractor measuring something in a building
My client Todd, who may or may not be in a Wagner advertisement.

Mitigating Transition Risks


Every project has its risks, and a firm transition is one of the riskiest. A Brand Discovery helps identify potential weak points–perhaps over-reliance on a single client relationship or concerns about changes in key staff. With this knowledge, you can develop strategies to tailor your messaging during the transition process.


How you communicate your firm's transition matters when it comes to mitigating risk. Insights from the Brand Discovery inform this narrative, allowing you to address specific client concerns and emphasize the continuity of your firm's core values and strengths.

A man wearing a mask cleaning a counter with gloves
Oh, the joys of shooting during Covid.

Guiding New Leadership


For incoming owners or leaders, the Brand Discovery serves as a comprehensive set of as-built drawings for your firm. It provides a detailed understanding of your firm's position in the market, client expectations, and opportunities for future development. This information is crucial for maintaining the firm's reputation while planning for future growth.


Building for the Future


In the A/E/C industry, we're always looking ahead to the next project, the next challenge. A Brand Discovery ensures that as your firm transitions, it does so with a clear vision of its strengths and a solid foundation for future success. It allows the new leadership to honor the firm's legacy while adapting to new market demands and opportunities.

A path down a marsh in Foley Beach, South Carolina
I photographed this while staying at an AirBNB in Foley Beach, SC for a photoshoot. Pure awe.

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